Terms and Condition

Introduction

Welcome to QICKPIK! By using our website and services, you agree to be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

Our Courier Service

QICKPIK provides an international courier service designed to assist you with shopping, packing, and delivering products purchased from various online stores. We are not affiliated with any specific store or brand. Our role is strictly to act as a **middleman** who facilitates the shopping and packing of products, and then ships them to your designated address.

Please note that we do not own, manufacture, or directly sell any of the products available on our website. The products are sourced and sold by external stores and brands, and we are simply providing a **service to package and deliver** the products you have purchased.

Not Affiliated with Any Store or Brand

QICKPIK is not affiliated, endorsed, or connected with any of the stores or brands whose products we help deliver. Our services are focused on providing shopping, packing, and international shipping to help you receive products from various online retailers.

We do not have control over the products listed on external stores, their availability, pricing, or quality. All transactions, pricing, and product quality inquiries should be directed to the respective stores and brands, and we recommend that you review store policies and details before making purchases.

We Do Not Manufacture Products

QICKPIK does not manufacture any products that are listed on our website. All products are sourced from third-party stores or brands. We act solely as a facilitator in getting your purchased products from the stores to your doorstep. Any issues with the products themselves (e.g., defects, damages, quality issues) should be addressed with the respective store or brand that sells the product.

Refund Policy

We aim to provide excellent service, but please note the following regarding refunds:

  • If a product is damaged during international shipment, we will work with the respective store to resolve the issue, provided that you notify us within 7 days of receiving the damaged product. You must provide sufficient evidence of the damage.
  • For international shipments, refunds may be subject to customs regulations and the policies of the respective store or brand. If your order is delayed or lost during international shipping, please contact us as soon as possible, and we will assist in tracking the package and resolving the issue.
  • QICKPIK is not responsible for any shipping issues caused by incorrect address details provided by the customer.

International Courier Refund Policy

When using our international courier service, the following conditions apply:

  • We do not guarantee delivery times for international shipments due to customs processing and regulations in different countries. Delivery times may vary depending on the destination country.
  • In the case of a lost or damaged package during international shipping, we will assist in tracking the order and resolving the issue. However, **QICKPIK is not liable for customs duties, taxes, or any other charges imposed by the destination country**.
  • Refunds for international orders are processed on a case-by-case basis. Please note that if the product is damaged or lost, we will work with the store or brand to facilitate a resolution.

Disclaimer

While we strive to provide high-quality service, we are not responsible for any delays, damages, or losses that occur during the shipping process. We do not control the actions or operations of the stores, and any disputes regarding product quality, pricing, or store policies should be handled directly with the store or brand that sells the product.