We aim to provide a smooth and satisfactory shopping experience. Please review our refund and cancellation terms before placing your order

Order Cancellations

Once an order is placed on Qickpik, it is considered final and cannot be canceled by the user
Exceptions may be made if your order has not yet entered preparation or packing
If a cancellation is approved, a cancellation fee will apply: $10 or 4.5% of the order value (whichever is higher)
All cancellation requests are subject to Qickpik’s review and approval

Refund Eligibility

Refunds are only considered in specific situations, such as
Items that are damaged, expired, or spoiled at the time of delivery
All refunds are at the sole discretion of Qickpik
Refunds will only be issued to the original payment method
Allow up to 15 business days for the refund to appear in your account after approval

How to Report an Issue

Inform us within 24 hours of receiving a damaged or expired item
Reports made after 24 hours are ineligible for a refund or credit

Store Credit Conditions

Store credit may be offered instead of a refund in cases such as
Your package arrived damaged
You received an expired item
Shipping delays caused delivery after the item’s expiry date

Haven’t Received Your Refund Yet

Check your bank account again
Contact your credit card provider
Reach out to your bank, as processing times may vary
For help, email qp.info25@gmail.com

Exchanges

Exchanges are only available for defective or damaged products
For exchange requests, email qp.info25@gmail.com
Return address Hyderabad, Telangana, 500085, India

Return Shipping Details

Send returns to Hyderabad, Telangana, 500085, India
Return shipping costs are the customer’s responsibility
If your refund is approved, shipping costs will be deducted from the refund
For items over $75, we recommend using a trackable shipping method or shipping insurance